• Items can be returned within 7 days of delivery.
  • Products must be:
    • Unused and unwashed
    • In their original packaging with tags attached
    • Free from stains, damage, or scent (like perfumes or deodorants)

NOTE: Items bought during sale or promotional periods are not eligible for return or exchange.

🔄 Exchange Policy

We offer size exchanges only. If the item you ordered doesn’t fit right, let us know and we’ll arrange an exchange, subject to availability.

To request an exchange:

  1. Email us at support@sales@highend09.com with your order number and reason for exchange.
  2. We will confirm availability and guide you on the next steps.
  3. Customers are responsible for shipping the product back to us.

đź’¸ Refunds

  • We do not offer cash refunds.
  • Approved returns will receive store credit via email, valid for future purchases.
  • Store credit is issued once we receive and inspect the returned item.

đźšš How to Return an Item

  1. Email support@highend09.com with your Order ID and reason for return.
  2. Wait for confirmation and return address.
  3. Ship the product back using a trackable courier service.
  4. Once received and approved, you’ll receive a confirmation email with your store credit or exchange status.

âť— Important Notes

  • Return shipping costs are not refundable.
  • We are not responsible for lost or undelivered return packages—please retain proof of postage.
  • Any returned items that do not meet our policy will be sent back to you at your expense.

đź“© Need Help?

If you have questions, reach out at:
📧 Email: sales@highend09.com
📍 Address: Old MHB Colony, Mangal Murti Society, Opposite to Vishu Showing Center, Borivali West, Mumbai – 400091